Privacy Policy
Last updated: 15 March 2025
Thep Advisors ("we", "us", "our") is committed to handling personal information with care. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have questions, please contact us at [email protected].
1. Who we are
Thep Advisors is a supply chain consulting practice registered in Thailand, with offices at 48/6 Ari Samphan Alley, Samsen Nai, Phaya Thai, Bangkok 10400. We provide advisory services to Thai manufacturers, distributors, and trading firms. For the purposes of applicable data protection law, we are the data controller in respect of personal information we collect through this website and our engagements.
2. What information we collect
Information you provide directly
When you complete the contact form on our website, you provide us with your name, email address, and optionally your telephone number and a message. We collect only what you choose to submit.
Information collected automatically
When you visit our website, we may collect technical data including your IP address, browser type, pages visited, and time spent on the site. This is collected through cookies and similar technologies. Please see our Cookie Policy for details.
Information collected during engagements
In the course of an advisory engagement, we may receive business information, including the names and contact details of staff members we interact with. This information is used solely to conduct the engagement and is treated as confidential.
3. How we use your information
- To respond to your enquiry and assess whether an engagement could be a reasonable fit
- To conduct and document an engagement, if one is agreed
- To communicate with you during and after an engagement on relevant matters
- To understand how our website is used and to maintain and improve it
- To comply with legal obligations applicable to us in Thailand
We do not use your personal information for direct marketing without your consent. We do not sell personal information to third parties.
4. Legal basis for processing
We process your personal information on the following bases:
- Consent — for optional analytics cookies and any marketing communications you opt into
- Legitimate interests — for responding to enquiries, operating and improving our website, and maintaining engagement records
- Contract performance — for carrying out advisory engagements you have engaged us for
- Legal obligation — where Thai law requires us to retain or process information
5. Data retention
Enquiry information is retained for up to twelve months from the date of enquiry, unless an engagement is agreed. Engagement-related records are retained for five years after the close of the engagement, in line with standard Thai business record-keeping practice. Website analytics data is retained in accordance with the settings of the relevant analytics service, typically twelve to twenty-four months.
6. Third-party services
We may use the following third-party services in connection with this website and our operations:
- Google Analytics — for website usage data. See Google's Privacy Policy
- Email service providers — for sending and receiving correspondence
These services may process personal information outside Thailand. Where this occurs, we take reasonable steps to ensure appropriate protections are in place.
7. Cookies
Our website uses cookies for essential site functions and, with your consent, for analytics purposes. Please see our Cookie Policy for a detailed explanation and controls.
8. Your rights
Subject to applicable Thai law and relevant data protection legislation, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to certain conditions
- Object to or request restriction of processing in certain circumstances
- Withdraw consent where processing is based on consent
- Lodge a complaint with a relevant supervisory authority
To exercise any of these rights, please contact us at [email protected]. We will respond within thirty days.
9. Data security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or disclosure. Correspondence and engagement records are stored in access-controlled systems. Where third-party service providers process data on our behalf, we engage only those that offer appropriate security commitments.
10. Third-party links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
11. Children's privacy
Our services are directed at businesses and business professionals. We do not knowingly collect personal information from individuals under the age of 18.
12. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be noted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
13. Contact
For privacy-related questions or to exercise your rights, please contact: